Consulting solutions
for environmental challenges to improve Customer Experience for small businesses finances
We help organizations optimize resources and achieve their objectives. Our global and comprehensive vision allows us to offer personalized solutions to each client.
Consulting solutions
for environmental challenges to improve Customer Experience for small businesses finances
We help organizations optimize resources and achieve their objectives. Our global and comprehensive vision allows us to offer personalized solutions to each client.
composición gráfica con personas haciendo negocios
empresarios exitosos haciendo negocios

We work with the private sector, NGOS, SMEs, publica sector and academia to achieve objectives that enhance growth and contribute to Sustainable Development.

grupo laera trabajando en proyecto ambiental

Our advisory service can anticipate possible risks and implications of natural disasters for your business, which will allow you to take measures and mitigate said impact.

We build models that by putting customers at the center of interactions, improve satisfaction, loyalty, and prioritize the consolidation of the differential value of companies. 

We support financial strategies by evaluating the viability of investments and the ability to obtain resources, providing diagnoses and business plans for MSME. We accompany our clients in the credit evaluation processes according to their needs. 

We create and implement transversal strategies in any type and size of organization. We have as our main working axis people, clients, finances and the environment.

We provide innovative solutions in Finance, Customer Experience, and Biodiversity and Climate Change Adaptation with the vision of ensuring the sustainable development of our clients.

Environment

Integration of nature-based approaches and adaptation to climate change into sustainable development processes in research projects, productive sectors, territorial planning and risk management.

Customer
Experience

We work on the design of fluid and consistent interactions at any point of contact in the organization and implement customer-centered service models.

icono de finanzas

Finance
Services

We support the financial solidity of MSMEs through advice, design and management of projects that guarantee the economic sustainability of our clients.

Laera Analytica

We support efficient decisions in organizations by incorporating artificial intelligence and machine learning in SME credit management and customer service..

Projects that meet the needs of your company

We work together with our clients to develop customized projects, moving away from standard solutions and creating alliances and long-term relationships.

Companies and institutions around the world trust us

University of York

Reino Unido

Ecosystem response assessment

We evaluate the response of ecosystems to El Niño and La Niña, and how communities respond to the change in environmental supply chains and the events. 

Partner companies

Meet our partners

Our team is led by a team of experts in Finance, Customer Experience, Sustainability, Climate Change Adaptation and Biodiversity. With an outstanding career in the corporate world, academia, multilateral agencies and civil societies.  

We have a group of associate consultants in our main work areas. 

vicente-lacambra
Vicente Lacambra
Customer Experience Partner
Mas de 30 años dirigiendo proyectos de Experiencia de Cliente y Servicio de Omnicanal, post-venta, implementación de productos y ventas y gestión de proyectos en los sectores de banca, telecomunicaciones, y empresas de gestión de información, sectores de turismo y comercio. Vicente ha transformado los equipos de experiencia de mas de 20 organizaciones.
carmen-lacambra
Carmen Lacambra
Enviroment Partner
With nearly 30 years researching the practice of biodiversity conservation, integrated management of coastal zones, and adaptation to climate change applied to sustainable development. Among other scientific publications, Carmen is a contributing author of IPCC reports.
Foto de juan lacambra
Juan José Lacambra
Finance Partner
More than 25 years accompanying different MSMEs in financial management, mainly in the agricultural, NGOs, education, manufacturing and commerce sectors. Juan has led and coordinated projects to identify practical improvements in the credit granting process for MSMEs and in the construction of credit risk models in various countries.

Knowledge

Keep up to date with studies and blog articles.

Funded by the IDB and the NDF, the study focuses on agriculture and transportation...
We evaluate the response of ecosystems to El Niño and La Niña, and how communities respond to the change in environmental supply chains and the events.  
Advance understanding of the synergies of nature-based solutions for climate, biodiversity and communities.